Help Center

Help Center

Frequently Asked Questions

How much does shipping cost?

When will my order ship?

When can I expect my order to arrive?

An item arrived damaged / is missing / I've received the wrong item/size

What is Route?

Tracking shows DELIVERED but I have not received my package

How do I change/cancel my order?

How do I return/exchange?

I've barely used my product and it's broken down


Do you offer price adjustments?

My coupon code is not working / Forgot to include coupon code